How to get reviews (without bribing your customers)
Posted By: Scotty Spielman
Customer reviews are vital to the success of your small business. The more you have, the better you’ll look, both in terms of the quality of service you provide and the loyalty of your customer base. Not only that, but they will lead to new customers and, hopefully, increased reviews. Consider that 90 percent of... Read More
How important is your email list?
Posted By: Scotty Spielman
Recent security issues with Facebook and other social media challenge present a double-edged sword for marketers. On the one hand, news that data had been compromised is a reminder of why it is important for businesses to own their communication platforms—as if dwindling organic reach figures and constantly-changing news feed algorithms weren’t enough. It also... Read More
Facebook page feature gives info on competitors
Posted By: Scotty Spielman
Efforts to promote transparency in advertising on Facebook have given business owners an additional tool to use to scope out the competition. You probably already know how important it is to do a competitive analysis of your business competition: you need to know how they are marketing themselves to consumers in order to do it... Read More
Facebook addresses recent security breach
Posted By: Scotty Spielman
Facebook announced recently that as many as 50 million users could have been hacked, user a feature that allowed the hackers to use Facebook access tokens and potentially get into their accounts. The problem, Facebook said, has been fixed and reported to the proper authorities and no malicious activity was found from any of the... Read More
Facebook business page redesign is on the way
Posted By: Scotty Spielman
Your Facebook business page may soon have a new look and new features. Facebook announced recently that they would be rolling out changes to the mobile versions of business pages to help consumers connect to the services and products they’re looking for. “Over 1.6 billion people around the world are connected to a small business... Read More
Facebook is changing ratings to recommendations
Posted By: Scotty Spielman
Facebook is changing the way people will review your business page. The social media giant is rolling out a plan to all business pages that would replace the rating system to recommendations in an attempt to generate more authentic information about the quality of business you operate. “Local business pages have always features ratings and... Read More
Posted By: Scotty Spielman
Are Google search results rigged against you? The obvious answer to this question is ‘no,’ but many people are still asking it after President Donald Trump’s latest unsubstantiated claim. For those that missed it, the president recently called Google’s search results “rigged,” in a tweet, claiming that searches of “Trump news” only showed reporting by... Read More
Eight things about your website that may irritate customers
Posted By: Scotty Spielman
Your website is the foundation of your online presence. It is the main place you will direct customers to, either though your online advertising or your social media feeds. Of course, you want it to be engaging, concise and informative. The last thing you want is for it to irritate potential customers. Here are eight... Read More
Facebook adds features to Mobile Ads app
Posted By: Scotty Spielman
Facebook is now allowing user to create and modify their ads where their customers are: on mobile devices. The social media giant unveiled additional tools for its Ad Manager app recently, putting more flexibility, literally, into the hands of marketers. “As more and more business gets done on mobile, business owners and marketers need tools... Read More
7 Simple rules of email etiquette
Posted By: Scotty Spielman
When you’re asking for your customer’s attention, you have to do it in the right way. That goes with any kind of solicitation and it is particularly true with marketing email. Email can get a bad rap because there’s a tendency to overuse it, but it’s still one of the best ways to get your... Read More
Facebook adds Stories Archive feature
Posted By: Scotty Spielman
Facebook stories may be around for a while, after all. The feature, launched by Facebook in Ireland in 2017, was designed to compete with Instagram or Snapchat. It essentially allowed users to add photos and videos to a story for their friends to tap through. Like with Instagram or Snapchat, there are different effects you... Read More
Email marketing trends for 2018
Posted By: Scotty Spielman
There have been many changes in digital marketing trends through the years, and email marketing is no different. Email marketing is still one of the preferred ways for marketers to get their messages to consumers—it remains the best way to ensure your message gets exactly where you want it to go at the exact time... Read More
Three ways to increase Facebook engagement
Posted By: Scotty Spielman
It’s difficult to run a Facebook business page these days—or at least an active one. Organic reach has been dropping steadily for several years, and Facebook is continually altering its algorithm to place more emphasis—and show more users—content from their friends, family and outer circle. That’s understandable, given that it was created to be a... Read More
It’s beginning to look a lot like…Christmas?
Posted By: Scotty Spielman
We know what you’re thinking. Please! I’ve barely warmed up! I can’t be thinking about Christmas! True, the year is barely six months old and, while we don’t want to hasten its departure any more than the next full-service marketing firm, it’s time to start thinking about your holiday marketing campaign—or, at the very least,... Read More
Posted By: Scotty Spielman
Without a doubt, we live in some peculiar times. As business owners, we are constantly building up, perfecting and defending our brand. It’s difficult enough to respond to critics, competition and any of the unusual slings and arrows hurled at your business every day. What do you do when you have to defend your brand... Read More
How to stay ahead of your competitors on social media
Posted By: Scotty Spielman
Social media is just like your business: you have to get ahead to stay ahead. With so many people taking advantage of social media in 2018, you have to be smarter and faster than your competition in order to stand out, lure in new customers and keep your current audience engaged. Fortunately, that’s not all... Read More
Facebook improves analytics features
Posted By: Scotty Spielman
Facebook announced recently, that it was updating its analytics features to make it easier for you to understand who is interacting with your business and how often. Journeys From Facebook Analytics will enable you to you to gain a deeper understanding of where and how people interact with your business across channels and devices. “Journeys... Read More
How to give your website a spring tune up
Posted By: Scotty Spielman
The ice, snow, sleet, hail, frost and other assorted winter ills are grudgingly giving way and soon the world will be born anew. As you’re taking stock of the changes that are going on in the world and thinking of attracting new customers just now emerging from the long hibernation of winter, it’s a good... Read More
Facebook pushes for ‘safe, civil’ advertising
Posted By: Scotty Spielman
We live in an increasingly divisive world. You can’t turn on the television, open a newspaper or listen to the radio without hearing one group of people yelling at or complaining about another. The Internet, particularly most social media channels, can be a combination of all of the above, bringing news, entertainment, culture and politics into... Read More
Posted By: Scotty Spielman
Content marketing can be effective if you do it properly. Just like many other forms of advertising, publishing any content to a targeted online audience can be a hit-or-miss proposition. There are plenty of theories on what works and what doesn’t—and plenty of companies out there willing to charge you an arm and a leg... Read More