Your customers, patients and clients are rating their experiences online for everyone to see. It is critical for your business to maintain a positive reputation that’s why you need a system in place to monitor and manage it.
Why Be Concerned With Your Online Reputation:
The online reputation of your business is one of the key factors a potential customer or client will use to judge your company. PISTn understands this. We created a program to help you monitor, manage and respond to reviews. Our system encourages positive reviews and helps you manage the bad ones.
Some Statistics You Should Know:
- 60% of consumers consider reviews & ratings important when researching a business
- 73% of consumers say positive online reviews make them trust a business more
- 78% of online users 18-64 agree that online reviews help them decide whether or not to purchase a service
3 Reasons Why PISTn’s Reputation Management Program Will Help Your Business:
- Increased Sales: People are more likely to spend money with a business that comes recommended.
- Understand & Better Serve Your Customers: Online reviews help you create better relationships with your customers by providing genuine feedback that can be used to improve operations and customer service.
- Improve SEARCH Rankings: Online reviews help improve your rankings on search engines like Google, Yahoo, Bing and more. The more that is written about your business online, the more the search engines think your business is relevant.
