Most dealerships find providing regular service to a customer is one of the most significant contributors to customer loyalty and the greatest indicator of where a person will choose to have more costly repairs done.
Why Use PISTn Smart OEM
Here are some benefits of Promoting OEM Mfg. Recommended Service:
- 73% of drivers would return to a service center they visited for preventative maintenance for future larger repairs
- Get a competitive edge against car dealers & auto repair shops by demonstrating your expertise in vehicle specific manufacturer recommended maintenance
- Tap into $60B worth of preventative maintenance that goes unperformed every year
- OEM Maintenance interval data will enhance your perceived credibility and position your shop to become the place of choice when drivers are searching for preventative maintenance
Our OEM solution is only as successful as the data that drives it
PISTn has sourced the OEM data direct from the vehicle manufacturers. We use Y/M/M or better yet VIN and current mileage to pull maintenance schedules.
Our data supports Vehicles 1981–Current.
How PISTN Smart OEM Works:
Step 1: We pull the vehicle data nightly from your POS System
Step 2: We pull vehicle data based on VIN or Y/M/M and current mileage
Step 3: If the vehicle is within 5000 miles of their scheduled maintenance, we pull the vehicle OEM Recommended Service
Step 4: Customer is then sent a Post Card or Email with the OEM service schedule and some custom offers to incent the customer to perform work
Step 5: Customer can then choose to schedule an appointment to have your shop perform the maintenance
Step 6: Customer vehicle information is then stored and based on prior mileage history or new vehicle in your system. PISTn will send OEM service reminders to your customer throughout their vehicle’s life